Refund policy

At Swaggins Farm, each herbal salve and goat milk product is handcrafted with care using natural ingredients. Because our products are made in small batches to ensure freshness and purity, we do not accept returns once an item has been opened or shipped.

However, your satisfaction matters deeply to us.
If your order arrives damaged, incorrect, or unsatisfactory, please contact us within 7 days of delivery at [your email or contact form link]. We’ll make it right by offering one of the following:

• A replacement of the same item, or
• A refund for the product purchase price.

To help us resolve the issue quickly, please include your order number and (if applicable) a photo of the product or packaging.

We reserve the right to issue refunds or replacements at our discretion.
Shipping fees are non-refundable.

Thank you for supporting small-batch, farm-crafted wellness.
Your trust helps us continue creating products that nurture your body, mind, and soul — straight from the farm to you.